HIS Quality Clerk

Company : IWK Health

Req ID: 215109 
Department/Program: Medical Transcription, Medicine, Quality & Safety 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 Start Date:
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.5304 - $26.0515 /hour
Closing Date: January 27, 2026 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

The HIS Quality Clerk provides data quality support, which includes electronic record integrity and accuracy of all information collected in patient health records and during admissions a nd registrations. The primary responsibilities encompass monitoring and correcting data collected during patient registration/admission, and auditing patient charts for completeness and accuracy and making required corrections.  The HIS Quality Clerk is also responsible to bring forward audit results that require corrections to the HIS Supervisors for further review and escalation to the appropriate parties for ongoing quality improvement.

Hours of Work

7-hour shifts

Your Qualifications

• Minimum high school diploma or equivalent required.
• 1-2 years’ experience in a health information services setting required.
• Previous experience using a Clinical Information System (ex. MEDITECH Magic or Client Server, STAR, Millennium, Accuro, etc.) required.
• CHIMA, HICA, or Medical Transcriptionist certification an asset.
• Medical terminology experience preferred.
• Communicates effectively, both verbally and in writing, collaborates and works consultatively with all levels of management, community partners, patients, and families. Communicates in an open, honest, direct, and positive manner
• Strong computer skills, i.e. knowledge of word processing, spreadsheet software.
• Strong organizational and time management skills.
• Excellent communication skills.
• High regard for quality and attention to detail, strong interpersonal skills.
• Strong analytical skills.
• Strong coping skills (ability to deal with time constraints, multitasking and working under pressure).
• Demonstrates a positive attitude.
• Ability to work in a team to achieve goals and meet deadlines.
• Understanding of patient flow in the inpatient, day surgery and ambulatory situations.
• Competencies in other languages; French preferred.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.