MDR Supervisor

Company : IWK Health

Req ID: 207057 
Department/Program: Medical Device Reprocessing, Quality, Patient Safety and Patient Experience 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE)  x 1 position(s)
 Start Date: 08/17/2025
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $30.5051 - $38.1312 /hour
Closing Date: July 31, 2025 (Applications are accepted until 23:59 Atlantic Time)

This is not a designated position, however, preference will be given to qualified candidates who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and/or 2SLGBTQIA+. Please self-identify on your application.

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

In collaboration with the MDR Manager, the incumbent is responsible for assisting with the ongoing oversight of the MDR department. This position provides a includes a leadership role for recruitment and retention of staff, performance and attendance management from an oversight and accountability perspective, and general supervision of quality and safe reprocessing practices, at all stages. The MDR Supervisor will manage day-to-day operations of the MDR department; engage in regular quality improvement processes; and facilitate productive and robust relationships with partners within the perioperative programs (Pediatric & Women’s Operating Rooms and Birth Unit) and other clinical services. 

Hours of Work

Monday to Friday; Days

Your Qualifications

• Successful completion of a recognized Medical Device Reprocessing Technician Course.
• MDR Certification required. 
• Current member of the Medical Device Reprocessing Association of Nova Scotia an asset.
• Successful completion of a Medical Device Reprocessing Leadership Program (or successfully complete within first year as Supervisor).
• Minimum of five years recent medical device reprocessing experience in a high-volume MDR setting preferred.
• Previous experience in management/supervision an asset.
• Leadership development programs an asset.
• Extensive knowledge in OR Services (PED’s, Women’s and Birth Unit)
• Extensive knowledge in the operation of all MDR equipment.
• Medical Terminology and Surgical Instrument Specialist courses preferred.
• Formal quality improvement/management education an asset.
• Current member of the Medical Device Reprocessing Association of Nova Scotia an asset.
• Knowledge of legislation and best practice related to the Transportation of Dangerous Goods, Medical Device Reprocessing, and Infection Prevention & Control.
• Knowledge of labour relations and human resource practices, processes and collective agreements.
• Demonstrated proficiency in Windows applications, web-based programs, and other computer competencies and software applications.
• Demonstrated judgment and decision-making skills demonstrated through analysis and synthesis, critical thinking & problem solving, systems thinking and emotional intelligence.
• Demonstrated professional accountability and responsibility to the teams and the MDR provincial program.
• Demonstrated ability to build internal and external collaborative relationships.
• Demonstrated ability to communicate effectively both orally and in writing.
• Experience in leading or participating in quality improvement initiatives and implementing evidence-based practice changes.
• Demonstrated commitment to ongoing professional development.
• Demonstrated organizational and priority-management skills.
• Commitment to promoting a culture that supports safety, ethical practice, self-care and employee wellness.
• Solid understanding of Accreditation Canada standards and processes.
• Thorough knowledge of occupational hazards and safety precautions (i.e. PPE) and applicable regulations.
• Demonstrated experience in facilitating opportunities for staff to identify personal learning needs and to participate in educational/professional developmental activities.
• Experience conducting performance management cycles, individual performance improvement plans and any subsequent evaluation and coaching as appropriate.
• Competencies in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.