General Office Clerk II, DI Breast Screening

Company : IWK Health

Req ID: 191936 
Department/Program: DI Breast Screening Clinic, Diagnostic Services & Maritime Medical Genetics 
Location: Halifax Shopping Centre  
Type of Employment: Permanent Hourly PT (70% FTE)  x 1 position(s)
 Start Date: 12/01/2024
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date:  November 28, 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, Breast Imaging and Ultrasound within the department of Diagnostic Imaging, the General Office Clerk II works independently and is responsible for duties associated with the booking process of breast imaging province wide. Primary responsibilities will include booking appointments, answering phones, updating client records in database and other duties as assigned.

Hours of Work

7.0 hours weekday shifts, variable between 0800 and 2000h with occasional Saturdays on rotation; 49 hours bi-weekly

Your Qualifications

• Minimum High School diploma or G.E.D. required.
• Graduate from a recognized Office administration, Business or Secretarial Diploma Program preferred. A combination of equivalent education and experience may be considered.
• Minimum six (6) months related administrative/secretarial experience preferred. Patient registration experience preferred.
• Strong working knowledge of Windows, Microsoft Office (Word, Excel, Access, etc.), Internet, and Database programs required.
• Excellent judgment, diplomacy and discretion in handling confidential and/or sensitive information required.
• Proven time management and problem-solving skills required.
• Demonstrated high regard for quality, accuracy and attention to detail required.
• Demonstrated ability to function effectively in a stressful environment with multiple deadlines and concurrent activities required.
• Demonstrated excellent organizational skills, strong communication (verbal & written) and interpersonal skills are required.
• Proven ability to act decisively and to exercise a high degree of initiative and self-motivation is required.
• Ability to work independently with minimal direction and/or supervision required.
• Demonstrated knowledge of the NS health care system. 
• Flexibility required for changes in shift on short notice and to meet workload demands.
• Demonstrated knowledge of Medical Terminology and/or STAR/Millennium is an asset.
• Competencies in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.