Retail Food Services Supervisor, Food Services

Company: IWK Health

Req ID: 188146 
Department/Program: Retail Food Services, Digital and Client Services 
Location: Halifax  
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
 Start Date: 13 October 2024
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $28.5959 - $35.7448 /hour
Closing Date: 19 September 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager of Food Services, the Food Service Supervisors are responsible for assisting the manager in leading, planning, and organizing all aspects of Food Services (including patient services, catering functions, and cafeteria) and ensuring quality and safety standards are maintained cost-effectively.

Responsibilities include and are not limited to:

• Supervision of retail space preparing, assembling, and delivering retail Food Services. Additionally, supervision of patient meals and snacks, guest meals, and catering events may be expected as required. 
• Preparation and monitoring of time schedules & attendance; replacing staff as required.
• Hiring Lead: Interview & Onboard new staff as required

Hours of Work

Various shifts range from 3 to 11.25 hour shifts, Monday- Sunday, 24 hour operation (backshifts required)

Your Qualifications

• Food Service Technology course or equivalent required
• Graduate of a 4-year nutrition degree preferred
• Food Handlers course & WHMIS an asset
• Experience in implementing strategies for healthy eating and revenue generation.
• Excellent leadership, team building & interpersonal skills required
• Excellent communication (written & oral), accuracy & organizational skills required
• Proven skills in customer service required.
• Superior supervision & decision making skills
• Competencies in other languages are considered an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.